Today’s cutting edge solutions demand excellence and innovation in network engineering, build out, and maintenance services to drive superior End-User experience and business efficiencies.
- Server Optimisations & Hardware Customisation
- Complete on-site Server and System installation
- Network Maintenance, Infrastructure Design, surveys and deployments
- e-mail Solutions with Blackberry Enterprise
- Virus Clean Up, System Health Checks & Diagnostic
- On-site PC, MAC upgrades, Repairs and fixes
- Servers and Workstations performance tuning
- Smart wiring and Wireless networks
- Multi-Site Firewalls VPN and Router Configuration
- Customise built Servers and Workstations to your specifications
- Web Hosting, design & Online Backup Solutions
- Laptop screens, DC Sockets, Hard drive Maintenance
- Broadband, Phone lines, VoIP and Lease Lines
- CCTV Installation, Maintenance & Support
- Hardware & Software Sales
- On-site employees Training, Help desk support and more!
[accordions mini=”false”] [accordion title=”Customer Support Services”]Zeaba Solutions offer the full spectrum of support services from customised chassis design and manufacture, software support, hardware support and system monitoring. All Support Services are managed and monitored centrally to ensure high level of customer service and satisfaction. Full escalation procedures are defined to ensure Service Level Agreements are delivered to ensure the smooth running of your business. Zeaba Solutions have many over 10 years experience in supporting small, medium and large customer systems based on a wide variety of Operating Systems allowing us to address a wide range of computing problems within a single support team.[/accordion] [accordion title=”System Support Services”]Zeaba Solutions have a dedicated team of engineers fully trained and equipped to repair, upgrade and maintain Zeaba Solutions equipment. Along with partner support companies Zeaba Solutions offer onsite support covering the UK and many parts of Europe. Hardware support contracts range from extended return to base warranties through to emergency on site services.
• 4 Hour response onsite service, Monday to Friday 9am to 5.30pm, excluding national holidays.
• 8 Hour response onsite service, Monday to Friday 9am to 5.30pm, excluding national holidays.
• 24-7 emergency onsite service, 8 hour response
• 24-7 emergency onsite service, 4 hour response
Zeaba Solutions maintains emergency spare parts in different locations around the UK to ensure that your chosen level of onsite support service is delivered. Our out of normal office hour support services provides contact with a Zeaba Solutions engineer to respond to your request for support on a 24-7 basis.[/accordion] [accordion title=”Warranty”]Zeaba Solutions own manufactured products carry a warranty against manufacturing defects for a period of two years. The warranty and support period mat be extended at the time of purchase by taking out one of Zeaba Solutions extended warranty support agreements. Our warranty is a return to base warranty and this can be upgraded to an onsite service using one of our service options detailed above. • For more details please refer to our standard warranty and returns documentation [/accordion] [accordion title=”Helpdesk”]Zeaba Solutions provides free helpdesk support to its customers for products within the warranty period. Customers may contact our helpdesk by telephone (from 9.30am to 5.30pm on working days) or by email. Your request for assistance will be logged onto our database and tracked to ensure that your enquiry is dealt with efficiently and is automatically escalated if it remains unresolved for any length of time. Contact details are provided to all our customers at the time of purchase.[/accordion] [/accordions]