Desktop Support

Pricing: £35 per PC per month   Order Now

It includes:

  • Unlimited Web based help desk (9:00AM to 5:00PM) and call backs
  • Unlimited Phone based help desk support (9:00AM to 5:00PM)
  • Unlimited remote systems administration
  • On going maintenance
    • Asset management / reporting
      • Hardware profile
      • Installed software and license numbers
      • Asset change report
    • Temporary  file clean-up
    • Disk de-fragmentation, Scandisk
    • Microsoft updates / patch management
    • Performance optimization
    • Event log monitoring
      • Windows error logs
      • Disk and disk controller errors
      • Application issues
      • Printing issues
      • Resource issues
      • Virus management problems
  • Security
    • Anti-virus management
      • Anti-virus scan and virus removal
      • Virus definition management
      • Logs  review and exclusion management
    • SpyWare / AdWareremoval
  • Reporting